Website owner information
PACIFIC HOGAR, S.L., Tax ID B84908623, with address at CARRETERA M 106 KM 1.9. POL. IND. GARZA 1, ALGETE (MADRID), 28110 and contact email SC@PACIFIC-HOGAR.ES.
Registration in the Registry of Commerce of Madrid, Volume 23528, Folio 70, Section 8, Page M-422075, Record 1.
Party responsible for data protection
The owner is the party responsible for the personal data collected by the browsing and use of this website, pursuant to the requirements set forth by REGULATION (EU) 2016/679 relating to the protection of individuals’ and corporations’ data, and pursuant to Law 34/2002 of 11th July on Servicios de la Sociedad de la Información y del Comercio Electrónico (LSSI-CE).
By using this website, we understand that you have read and understood the information set out in relation to the processing of your personal data.
Data protection policy
The party responsible applies the principle of active responsibility in the processing of personal data, maintaining continuous updating and the promotion of the continuous improvement of the data protection system, pursuant to the enforceable legal requirements, guaranteeing in each case:
* the respect of individuals’ freedoms and fundamental rights
* that the data are processed legally, loyally and transparently
* that the processed data are accurate, appropriate, pertinent and limited in relation to the purposes for which they are collected
* that the purposes for which they are collected are explicit and legal and that they are not processed in a manner incompatible with such purposes
The purpose of this document is to inform users about what we do with your personal data, how they are collected, what they are used for, your rights, as well as all the necessary legal information set forth by current regulations.
Collected data, purpose and legality
The personal data processed are those provided by users through the forms available on this website and are the minimum required in order to:
*send you information on our products / services
*deal with queries.
*process orders, as well as prepare the respective invoices, inform of order status, deal with complaints and any other dealings resulting from the provision of the service carried out on this website.
Said purposes are based on legal principles of collected data processing under current regulations: for the execution of a contract or the provision of a service to users, for the fulfillment of legal obligations, due to legitimate interest and with user consent.
Web forms
The personal data collected through the contact form are used to deal with any query made by the user through said form.
The purpose of the personal data collected in the order form is to process the data required to properly deal with your orders.
The processing of the data is legitimised by the consent you give us by expressly accepting the processing conditions informed through this privacy policy.
Recipients of the data
The personal data obtained through the web forms are recorded and stored in electronic files controlled and supervised by the party responsible for the processing.
Your personal data will not be communicated to third parties, unless said communication is covered in a legal obligation or when for the proper provision of the service or the execution of the contract it is necessary to communicate your data to third parties in order to make the payment (payment gateways), as well as to manage the deliveries of the products (freight forwarders), said transfer being covered in the needs of the service. For payment through other payment gateways, we recommend the user read the privacy policy to understand how personal information is managed, for instance:
Redsys Servicios de Procesamiento, S.L. (“Redsys”), with address at calle Francisco Sancha, número 12, Madrid and with Tax ID No. B-85955367, which fully complies with current legislation with regard to personal data protection and with the confidentiality commitments inherent to its activity. Redsys has adopted the technical measures necessary to maintain the required security level. You can see its privacy policy at https:www.redsys.es/legal/20180223_politica_de_privacidad_web_publica_redsys.pdf
PayPal (Europe) S.à.r.l. et Cie, S.C.A. (R.C.S. Luxembourg B 118 349), whose privacy policy establishes the appropriate security measures for the proper processing of users’ personal data. You can see its privacy policy at https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES#1
In the event that the communication of data to third parties is not covered in the legal bases set out in the preceding section, data will only be communicated to other recipients if the user has given their express consent.
Strict selection criteria for those in charge of processing are maintained, as well as the contractual commitment with each one of them to comply with and enforce the established data protection obligations.
In the event that there are international data transfers, PACIFIC HOGAR, S.L. will guarantee that the transfer of your personal data is done pursuant to the applicable privacy laws and, in particular, that the necessary contractual, technical and organisational measures are applied, such as the standard contractual clauses approved by the European Commission.
You can get more information on our organisation’s processing of personal data by emailing a request to: SC@PACIFIC-HOGAR.ES or via the following link:
https://www.accesousuario.com/protecciondedatos/rgpd/informacion_consentimientoAPI.php?codEmpresa=75010
Technical and organisational data protection measures
The files have the necessary technical and organisational measures that guarantee the confidentiality and the preservation of the personal data obtained through the website.
The personal data collected from the website are processed using HTML protocol with a valid SSL certificate.
The personnel involved in the data processing operations: access, editing, deletion, etc. are trained and skilled for such task, and committed to this data protection policy.
Storage of the data
The personal data obtained through the contact form will be stored for the time required to handle the request/query made.
The personal data obtained through the order form will be stored as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right of suppression, cancellation and/or limitation of the processing of your data.
Once the contractual relationship has expired, we will keep the information duly blocked, not using it, as long as it may be necessary for the exercise or defence of claims or any type of judicial, legal or contractual liability that may derive from their processing, which must be dealt with and for which their recovery is necessary.
In the event that you have expressly agreed to the sending of commercial information, we will store your data until you notify us of your decision to cancel said sending of commercial information.
Information on the existence of automated decisions (including the preparation of profiles)
We do not usually adopt automated decisions, but when we do, we will make it clear that that type of decision is being made. Nevertheless, PACIFIC HOGAR, S.L., Tax ID B84908623 includes several sections dedicated to the personalisation of services with the purpose of showing personalised advertising upon entering its website and also for the sending of personalised communications.
PACIFIC HOGAR, S.L., Tax ID B84908623 recognises the possibility to create profiles to improve its offer of products or to personalise the sending of commercial offers, or to provide the customer with a more personalised service.
Opposition to the data being processed with advertising purposes
If you gave your consent for your data to be used with advertising purposes and you do not want to continue receiving advertising, you can revoke the consent given at any time by sending an email to the party responsible at SC@PACIFIC-HOGAR.ES.
Changes to the Privacy Policy
We may amend the information contained in this Privacy and Cookies Policy when we deem it appropriate. If we do so, we will notify you by different means through the Platform (for instance, through a banner, pop-up or a push notification), or we will even inform you by email when the change in question is significant for your privacy, so that you can review the changes, evaluate them and, if applicable, oppose them or cancel your registration with any service or operation. In any case, we suggest you check this Privacy and Cookies Policy now and again in case there are any minor changes or we introduce an interactive improvement.
LEGAL NOTICE
Intellectual and industrial property
The design of the portal and its source codes, as well as the logos, brands and other distinctive signs that appear therein belong to (PACIFIC HOGAR, S.L.) and are protected by the respective intellectual and industrial property rights.
Content liability
PACIFIC HOGAR, S.L., Tax ID is not liable for the legality of other third party websites from which the portal can be accessed. Nor does it answer for the legality of other third party websites that could be connected or linked from this portal.
PACIFIC HOGAR, S.L., Tax ID B84908623 will not be liable for the use made by third parties of the information posted on the website, nor for any damage suffered or any economic losses that, directly or indirectly, cause or may cause economic or material harm, or harm to data caused by the use of said information.
Content reproduction
By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication of the totality or part of the content of this website with commercial purposes in any file and by any technical medium are expressly prohibited without the authorisation of PACIFIC HOGAR, S.L.
Applicable law
PACIFIC HOGAR, S.L., Tax ID B84908623 reserves the authorisation to file any civil or criminal actions it may deem necessary due to the improper use of the website and content, or due to the breach of these conditions.
The relationship between the user and PACIFIC HOGAR, S.L., Tax ID B84908623 will be governed by current regulations applicable on national territory. Should any dispute arise in relation to the interpretation and/or the application of these conditions, the parties will submit the conflicts to ordinary jurisdiction, submitting to the respective Courts and Tribunals under Law.
We likewise inform you that you have an extrajudicial dispute settlement procedure available that is free and accessible to all citizens. It is a European Union online litigation settlement platform, accessible through the following link https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.
Cookies
If you use cookie technology on the website, you have a specific section that informs you of its existence, as well as its usage policy. Consult the “Cookies Policy” section.
Conversely, browsing cookies are not used.
Personal data of minors
This website is not aimed at underage users. If you are underage, please do not try to register as a user. If we discover that we have mistakenly obtained a minor’s personal information, we will delete said information as quickly as possible.
Exercise of data protection rights
According to the rights conferred by current personal data protection regulations, the user may exercise the rights of access, rectification, limitation of processing, suppression, portability and opposition to the processing of their data by sending their request to the indicated postal address or to the email SC@PACIFIC-HOGAR.ES.
For the exercise of rights, you should identify yourself by submitting your ID Card.
For any claim, you can write to the same address indicated. You can also write to the Spanish Data Protection Agency: www.aepd.es
